Privacy Policy

This policy describes how Casinobay handles personal data collected through casinobay.xyz, in line with applicable data-protection law. It sets out the categories of information we process, the purposes for which we use it, who we may share it with, and how long we keep it. We aim to be transparent about our practices so you can make informed decisions about your data.

Information Gathered

The information we hold includes the identity and contact details you supply at registration, your transaction and gaming history, and communications you exchange with our support team. In addition, we automatically capture technical signals such as IP address, device identifiers and session data, which are used for security, fraud prevention and service improvement. Verification material submitted for KYC purposes is handled with particular care and restricted access.

Purpose of Processing

We process personal data to provide the service, fulfil our contractual obligations to you, satisfy regulatory and anti-money-laundering duties, and protect the platform against fraud and abuse. With your consent, we may also personalise offers and send marketing communications. We do not sell your personal data, and we share it with third parties only where necessary to deliver the service or comply with the law.

Your Rights

Depending on your jurisdiction, you may have the right to access the personal data we hold about you, to correct inaccuracies, to request deletion, and to object to or restrict certain processing. You may also withdraw consent to marketing at any time. To exercise these rights, contact [email protected]; we will respond within the timeframe required by law, though some records must be retained to meet legal and regulatory obligations.

Safeguards

Personal data is protected with industry-standard encryption, restricted internal access and ongoing security review, and is held no longer than needed for service delivery or legal compliance. We keep transaction and verification records for the period mandated by our licence and applicable law, and dispose of data securely once it is no longer required. No method of transmission is completely secure, but we take all reasonable steps to protect your information.

Get in Touch

Privacy enquiries, data-access requests and any concerns about the handling of your information can be directed to [email protected]. We will acknowledge your request and respond within the period required by applicable law.

Last reviewed: 2026.